Frequently Asked Questions
For anything not covered here, we are glad to speak with you directly.
- Sonar starts at $3,895 USD
- Radar starts at $4,395 USD
- Arcade starts at $4,495 USD
- Arcade One starts at $4,495 USD
- Thinline Arcade starts at $4,695 USD
- Signature starts at $5,795 USD
- Ultra Light starts at $6,795 USD
We do. You can find a full list of our dealers here.
Check for in-stock guitars here or generate a custom quote here. Nick also made a detailed tutorial you can watch here.
A 50% deposit reserves your place in the production queue. Once all specs are confirmed, we follow up with a PayPal invoice you can pay online; we also accept e-transfers from Canadian customers. The balance is due upon completion and must be received before the guitar is released for shipment or pickup.
The estimated lead time is 3 months between deposit and delivery. Wait times can vary, but you will always be given an estimate before place your order.
Please contact us for artist inquiries.
Absolutely. If they fit our guitar measurements, we can order them for you.
The short answer is — sometimes. Let us know what you have and we are happy to discuss it.
If you have a specific request, or you have seen something we have done before that is not listed on our custom quote builder, please reach out and we would be happy to discuss it.
Go nuts.
We do not. We do, however, provide as many detailed photos relating to your specs as possible.
Yes. We offer most of our models in a left-handed configuration. Just make a note in your custom form submission, email us, or call.
These are our in-stock guitars — combinations of specs (colour, wood, hardware, pickups, and so on) configured by one of the Brothers, or sometimes as a team collaboration. We also occasionally include instant classics dreamed up by artists and customers.
Not sure what specs you want, or would rather not go through the full custom ordering process? Or maybe one of the Brothers Choice guitars already suits your needs and style. They represent some of our favourite and most popular combinations of woods, colour, materials, hardware, and pickups — a simple, fast, and guaranteed way to get an amazing custom Frank Brothers guitar.
Generally, no duties. We submit a CUSMA Certificate of Origin with every shipment to the USA, which grants an exemption from import duties and tariffs; brokerage fees may still apply but are typically around $30. If you see a request to pay duties or government charges, let us know and we will submit a dispute to have them removed.
Note: some states require you to self-report your import and pay a “use tax” equivalent to your state sales tax. You are responsible for reporting your purchase and paying any use taxes your state enforces; Frank Brothers will not compensate you for taxes owed on your purchase.
Yes, we ship worldwide. Please contact us with any questions about shipping to your location. Pricing listed on this website does not include your country’s taxes, VAT, or applicable duties — if you have questions about import costs, please reach out.
Yes. You can book a shop tour here.
Check out our careers page or stay tuned to our Instagram for job opportunities.